FAQ

What is your return policy?

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What shoes can I wash?

Sneakers & Trainers – Running shoes, gym shoes, and casual sneakers.
Canvas Shoes – Converse, Vans, and other fabric-based sneakers.
Slip-Ons & Loafers – Lightweight fabric or mesh-based slip-on shoes.
Sandals & Water Shoes – Rubber or plastic-based footwear that won’t absorb excess water.
Fabric Slippers – Soft indoor slippers (avoid ones with memory foam).

What shoes can I not wash?

Leather & Suede Shoes – Water can stain and ruin these materials.
Dress Shoes & Formal Footwear – Hard soles and delicate fabrics are not machine-wash safe.
Shoes with Delicate Embellishments – Rhinestones, beads, or glued-on decorations may come off.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.