FAQ
What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.
What shoes can I wash?
✔ Sneakers & Trainers – Running shoes, gym shoes, and casual sneakers.
✔ Canvas Shoes – Converse, Vans, and other fabric-based sneakers.
✔ Slip-Ons & Loafers – Lightweight fabric or mesh-based slip-on shoes.
✔ Sandals & Water Shoes – Rubber or plastic-based footwear that won’t absorb excess water.
✔ Fabric Slippers – Soft indoor slippers (avoid ones with memory foam).
What shoes can I not wash?
❌ Leather & Suede Shoes – Water can stain and ruin these materials.
❌ Dress Shoes & Formal Footwear – Hard soles and delicate fabrics are not machine-wash safe.
❌ Shoes with Delicate Embellishments – Rhinestones, beads, or glued-on decorations may come off.